Shipping & Returns

Shipping Policy

All our jewelry is made to order, so please allow 7-10 business days for production before shipping.
Orders placed on weekends or holidays will be processed on the next business day.
In rare cases, unexpected delays may occur. We will keep you informed if your order takes longer than expected.

Returns & Exchanges:

Since all our jewelry is custom-made to order, we do not accept returns. However, if you receive a damaged or incorrect item, we will replace it.

Reporting a Defect:

• Notify us within 48 hours of delivery with clear photos.

• Email [your email] with your order number and issue details.

Resizing & Exchanges:

• If your jewelry doesn’t fit, we offer replacements

• Exchanges are only available for standard-size items, not custom pieces.

Refunds:

• Refunds are only given if a replacement is not possible.

• Processing time: 5-10 business days after approval.